The Superior Advantage
| Every dealer wants to sell you an automobile, but some dealers are simply willing to do more than others to earn your business. We know you can purchase a vehicle from a competitor, so we strive to be your dealer of choice by offering dozens of programs to make your purchase and ownership experience world class! |
Here are just a few of the benefits Superior Acura offers
| A Dealership Ranked High in Customer Satisfaction | Acura buyers typically become loyal customers. This is why we strive to make sure you are happy with both your purchase and ownership experience. This determination to exceed our customer's expectations is why Superior Acura continues to win awards year after year with a high level of customer satisfaction. Whether you live across the street or across the country, we appreciate your business and will work hard to earn it continually. |
| Hassle Free Buying | We know our internet shoppers are serious buyers. Many of our buyers are busy people who have chosen the internet as a way to research and compare pricing before deciding on a dealership to assist them. We honor your time by providing a highly competitive price right from the start. This way you can focus on choosing the package, color combinations or accessories you are most interested in. Our Internet Response Team is dedicated exclusively to our internet customers so we can respond quickly to your requests. |
| Loaner Cars and Free Car Washes | We have a full fleet of late model Acuras available to assist our customers while their vehicles are being serviced. If your vehicle will require two hours or more in our service department, you may reserve a courtesy (loaner) vehicle with a scheduled appointment. Proof of insurance and valid driver's license will be required the day you pick your loaner vehicle up. We also hand wash and vacuum every vehicle that we service - even for oil changes. The process takes about 15 minutes so please factor that in when estimating your service time. Car washes are not available on extremely cold, rainy or snowy days. |
| Reduced Cost Maintenance Programs | We know price is important to our customers; however it's easy to overlook the cost of owning your vehicle as you compare pricing. Superior Acura is one of the few Acura dealers in the country that offer a complete maintenance program at a highly reduced cost. This is not just a short term oil change program; it is a maintenance system that covers every factory recommended maintenance service over the first couple of years you own your vehicle. Save hundreds and hundreds of dollars servicing your Acura with Superior Acura! |
Convenience Assistance Services for Travelers (CAST) |
Nearly half of our internet customers are traveling in from outside Kansas City. Because of this, we have become experts in ways to streamline the travel and purchase process, making the process quick and easy, no matter where you are traveling from. We'll help you find the cheapest flight into KC and pick you up from the airport (excluding Saturdays). We'll also make sure you are in and out of the dealership in a fraction of the time most dealers take (while providing a complete walk through of your new vehicle). This is just the beginning of the convenience process we have established to cater to our traveling customer's needs. Ask our Internet Manager for more details about our CAST program. |
| First Class Accommodations | Whenever you're in our dealership, we want you to feel at home. This is why we've made great efforts to supply you with the most modern conveniences. We offer Saturday service hours to accommodate your busy schedule. Help yourself to our refreshment center, it has everything from soft drinks to Starbuck's Coffee. Dial-up and wireless internet access help you get important work done in our waiting room. An entertainment room or privacy/phone room gives you space to bring your children or make those important calls while you wait. These are just a few examples of our first class accommodations. |
| Service After the Sale | While price is always important to our customers, getting the best service after the sale should also be a key component of your purchase. Superior Acura's award winning focus is customer driven. How you feel after your purchase is just as important as the day you bought your vehicle. How you feel the day after a service visit is important to as well. We strive to contact our customers after their purchase or service visit to MAKE SURE they are happy with their experience. And when problems arise, we address them quickly and cordially. |
| Quick Turn Around Purchase Time | Spending hours in a dealership, waiting to complete your final paperwork can take some of the fun out of a new vehicle purchase. That's why we continually review our processes, looking for ways to simplify and expedite your vehicle delivery experience. Most of the paperwork can now be handled before you ever arrive to our dealership. As a result, your time with us is expedited without skipping over the fun and informative portions our customers deserve. Contact our Internet Sales Manager for more details. |
| Buying on YOUR terms | Many dealers sell vehicles on their own terms. We strive to help you purchase a vehicle on YOUR terms. If you like the idea of choosing a vehicle and then getting the preliminary paperwork completed before ever setting foot in our dealership, we're ready to assist. If you prefer to fully explore our vehicles firsthand at our dealership, our Internet department and Sales Staff is highly trained to answer every question you have about our fine line of automobiles. You have complete freedom to research and price vehicles on your terms with no hassle or pressure! |
